# Career Opportunities: Join the Jababeka City Development Team in Cikarang
Jababeka City stands as a premier self-sustaining township, strategically positioned just 40 minutes from the heart of Jakarta. As a cornerstone of Indonesia’s economic growth, Jababeka serves as the ultimate hub for modern residential living, commercial enterprise, and high-value investment in the East Jakarta corridor. To support our ongoing expansion and commitment to excellence, we are currently seeking a dedicated professional to join our team.
## Position Overview: Customer Service Staff (CCU)
PT Grahabuana Cikarang is currently recruiting for a Customer Service Staff (CCU) member to act as the primary point of contact for our valued property owners. This role is pivotal in maintaining the high standards of service for which Jababeka is known.
Key Responsibilities
As a member of our customer experience team, your daily functions will include:
* Unit Handover Management: Facilitating the professional handover process for new property units, ensuring a seamless experience for clients.
* Customer Resolution: Proactively managing and resolving client complaints with empathy, efficiency, and professional courtesy.
* Administrative Excellence: Maintaining accurate records and documentation to ensure compliance with company protocols and property regulations.
Professional Qualifications
We are looking for candidates who possess both the technical aptitude and the personality traits necessary to thrive in a fast-paced property environment:
* Educational Background: Minimum of a Diploma (D3) or Bachelor’s Degree (S1) in Communication Studies, Management, or a related field.
* Experience: At least one year of proven experience in a similar customer service or administrative role.
* Technical Proficiency: Strong command of Microsoft Office applications.
* Interpersonal Skills: A proactive, friendly, and enthusiastic demeanor with exceptional communication abilities.
* Adaptability: The capacity to integrate quickly into a dynamic corporate culture and a commitment to handling responsibilities with integrity.
* Availability: Ability to join our team in Cikarang immediately.
## Why Join Jababeka?
Choosing a career at Jababeka City means becoming part of an iconic development that shapes the future of Indonesia’s industrial and residential landscape. You will work in a professional environment that values innovation, professional growth, and superior service delivery.
## How to Apply
If you meet the requirements and are eager to contribute to the continued success of Jababeka City, we invite you to take the next step in your career.
Please send your updated CV and cover letter to our recruitment team:
* Email: [email protected]
* Subject Line: [Your Name]_[Position Name]
We look forward to reviewing your application and potentially welcoming you to the PT Grahabuana Cikarang team.